Quote turnaround 28 hrs to same-day at an 8-bay auto repair shop.
“Same-day quote turnaround in 30 days. Conversion up 18 points. $52K annualized recovered.”
† Drawn from real engagements; identifying details changed, outcomes calibrated to what we can defend across the cohort.
Independent auto repair shop. 8 bays, 14 staff. Quoting was the owner's nights and weekends.
Before we came in.
Inspection-to-quote turnaround averaging 28 hours. Customers shopping competitors during the wait. Conversion ~38% on quoted jobs.
Same-day quotes. Conversion at or above 55%. Get the owner out of the quoting chair.
The build.
Quote agent with inspection-photo ingestion and pricing-rule engine. Follow-up sequence for unconverted quotes. Started as a First Fix on quoting specifically.
What changed.
Same-day quote turnaround within 30 days. Conversion 56% by month 2. Owner extended engagement to handle intake + follow-up in month 3. $52K annualized recovered.
STILL RUNNING ON RETAINERQuote agent, intake, follow-up sequence.
In their words.
“I haven't opened the quoting laptop on a Sunday since week 3.”
Book an Ops Call.
30 minutes. Operator-to-operator. No deck. No follow-up nurture sequence designed to wear you down.
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