First Fix.
One workflow rebuilt in 30 days.
The shortest path to seeing what an AI-native build feels like. One workflow, rebuilt end-to-end, in your shop, on your data — with a clear handoff to a bigger engagement if it works.
And — honestly — who it's not.
✓ YOU'RE A FIT IF
- +You have one workflow that hurts more than all the others combined.
- +You want to see the work, not the slide deck, before committing to a bigger engagement.
- +You're ready to put real money — but not the full-build budget — into a focused fix.
- +You'll have one team member inside the engagement for the month.
✗ NOT A FIT IF
- –You want a quick fix on multiple workflows. Look at the Right-Hand Build instead.
- –You think 30 days means "a couple hours a week" of attention from your side.
- –You expect this to be free or near-free.
- –You don't actually know which workflow hurts most.
Three operations. One engagement.
Every First Fix runs the same three-phase architecture — sequenced, gated, instrumented.
The Sweep (compressed)
The Install
Optional Retainer
Engagement timeline, week by week.
Sweep
Workflow map. KPI baseline. Plan.
Build
Models + agent + workflow shape.
Rollout
Phased rollout in your shop.
Tune
Iterate based on live data.
Review
KPI snapshot. Decide on Retainer or expansion.
Before. After.
- –One named workflow eats a disproportionate share of owner / team time
- –KPI not measured
- –Workflow runs in someone's head
- –Quick fixes patch the symptom, never the cause
- +Workflow running on an AI-native layer
- +KPI instrumented and reviewed
- +Workflow encoded — not tribal
- +Owner has proof that the bigger build is worth it
A real conversation, not a price card.
The First Fix is the smallest serious engagement we run. It's a real capital commitment — meaningfully more than buying another SaaS subscription, meaningfully less than the Right-Hand Build. Appropriate for owners who want a focused proof-of-work before deciding on a full build.
We don't publish numbers because they don't mean anything without scope. We talk through investment on the Ops Call — operator-to-operator. If the math doesn't work for you, we say so on the same call.
Book the Ops Call →What we commit to.
The named workflow running, instrumented, and improved against baseline in 30 days.
If the workflow isn't measurably better at day 30, we keep working on it on our dollar. Human-directed. Measured. Owner-optional.
Human-directed
Measured
Owner-optional
What this looks like in practice.
“Recall workflow rebuilt. No-show rate from 14% to 4%.”
- THE OPERATION
- Single-location dental. 6 chairs, 11 staff. Pre-engagement: recall mostly manual; no-show rate 14%.
- WHAT WAS BROKEN
- Recall outreach inconsistent. No-show rate hurting chair utilization. Front desk overwhelmed.
- THE MISSION
- Recall workflow rebuilt. No-shows below 5%. Front desk freed up.
- WHAT WE SHIPPED
- Recall agent with personalization, calendar integration, owner override. 4 weeks Install. 1 workflow.
- THE RESULT
- No-shows 4% by day 30. Chair utilization +9 pts. Owner extended into a Right-Hand Build in month 2.
What's next after First Fix.
Year 1
First Fix shipped. Optional Retainer in motion. Likely graduation to Right-Hand Build.
Year 2 expansion
Right-Hand Build covers the full operation; First Fix workflow is now part of a wider OS.
Honest anti-promises.
First Fix is a paid engagement. The math has to make sense for both sides.
The 30-day fix gets the same Tiger Team and the same operating discipline as a larger build.
Fixed fee. Scope is one workflow.
If First Fix is enough, First Fix is enough.
Book an Ops Call.
30 minutes. Operator-to-operator. No deck. No follow-up nurture sequence designed to wear you down.
Book an Ops Call →