AUTOMOAT · THE AI PARTNER FOR ESTABLISHED SMBS
THE METHOD

How Automoat works.

Three phases behind every engagement — sweep, install, retainer. Five layers in every install. Same shape across every build; the depth scales with what you hire us to do.

The Tiger Team

One team, start to finish.

Most firms split scoping from delivery: one team writes the plan, a different team builds it. We don't split them. The same operators who scope the work ship the work — across the Sweep, the Install, and the Retainer.

That's what makes a named outcome credible. There's no one to hand off to. The names on the SOW are the names on the dashboards.

THE TIGER TEAM

An elite operator unit that sweeps your operation end-to-end, builds the AI layer, deploys it, and stays on retainer to run it. Same people, every phase.

The Three Phases

Sweep. Install. Run on retainer.

PHASE 01

The Sweep

2–3 WEEKS · FIXED FEE

An end-to-end audit of the operation. AI spend reconciliation. A week-by-week install plan with the ROI math behind every workflow. You keep the deliverable whether you hire us or not.

  • Operations map
  • AI spend reconciliation
  • Workflow-by-workflow ROI model
  • AI readiness audit
  • Week-by-week install plan
PHASE 02

The Install

30–120 DAYS · FIXED FEE

The custom AI layer built around your workflows. Deployed into your operation. Instrumented so you can see what it's lifting and where.

  • Models picked per workflow
  • Firm knowledge built in
  • Agents around named workflows
  • Workflows rebuilt around the agents
  • Dashboards instrumented
  • Team training
PHASE 03

The Retainer

ONGOING · MONTHLY

The build, running and tuned. Monthly KPI review. Quarterly business review. New builds added as the operation evolves.

  • Monthly KPI review
  • Quarterly business review
  • Vendor management
  • Governance kept current
  • Incremental builds
The 5-Layer Architecture

One system. Five layers.

Every install ships one system built around your workflows — all five layers, every time. Skipping any of them is the difference between AI that lifts the P&L and AI that sits in a license agreement.

LAYER 01
Models

What: Frontier and self-hosted models, picked per workflow against the operation's economics.

Why: The compute substrate. Wrong choice here and everything above it suffers — cost, latency, accuracy, risk.

LAYER 02
Knowledge

What: Your firm's knowledge, organized and made searchable by the system, tuned to your domain and your data.

Why: Without your knowledge inside it, the model is a generic chatbot writing in your firm's name.

LAYER 03
Agents

What: Autonomous routines that execute named workflows end-to-end, with eval harnesses and human checkpoints.

Why: Without agents, the model talks. With agents, the model works.

LAYER 04
Workflows

What: The business processes themselves, rebuilt around the agent layer — not bolted onto the side of it.

Why: Layers 1–3 don't matter if the workflow underneath is broken. The workflow is the work.

LAYER 05
Observability + Governance

What: Instrumentation on every workflow. Audit-grade lineage on every model call. KPI dashboards the board can read. Governance signed by IT and legal.

Why: Productivity that isn't measured isn't productivity. Compliance that isn't logged isn't compliance.

Standard of Work

Human-directed. Measured. Runs without the owner.

PRINCIPLE 01

Human-directed

Humans set the standard. Humans review the work. The AI executes inside the lines you've drawn — never outside them.

PRINCIPLE 02

Measured

Every workflow has a KPI. Every KPI has a baseline and a target. If we can't measure the lift, we don't claim it.

PRINCIPLE 03

Runs without the owner

The operation runs without the owner in the room. The owner stays in charge by choice — not because the system needs them at the desk.

What We Won't Do

The work we've chosen not to do.

We won't ship a roadmap as the deliverable.

A roadmap is a starting condition for an Install, not the work itself. The Sweep ends with a plan; the engagement doesn't end there.

We won't paper over a broken workflow with an LLM call.

If the workflow underneath is broken, we rebuild it. A chatbot on top of a broken workflow is a broken workflow with a chatbot.

We won't run two Installs in parallel for the same client.

One operation gets fully shipped before we start the next conversation. The tiger team is yours during the engagement.

We won't replace your team.

We make them faster on the work that matters and free them from the work that doesn't. The relationships and the judgment stay with them.

Book an Ops Call.

30 minutes, operator-to-operator. We talk through your operation and the numbers. If we're not the right fit, we say so on the call.

Book an Ops Call →